I’ve created a Google+ community to consolidate support and discussion of MyTrails.
The support load has been increasing steadily, and any time I spend answering the same questions over and over via email is time I don’t spend improving MyTrails.
When I started developing MyTrails, I had hoped that the GetSatisfaction forum I created would be a thriving community where I could offer support and where other users would also help out. Unfortunately, GetSatisfaction as a whole never really took off and the tools they offered to end-users and developers remained limited and desktop-only.
So now I’m moving support to Google+ and I will make a concerted effort to encourage users who email me directly to post their questions there.
I hope experienced users will join this community and occasionally help me out by answering questions they are familiar with. Thank you in advance for your help!
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